Do you need your equipment serviced?

Return Material Authorization (RMA) Request Form

In order to obtain a call id number to return equipment to the service department, please complete the form below. All of the fields are mandatory. If you prefer to contact the service department directly, please send an email to techsupport.lsi@exfo.com or phone 1-800-668-8752 (Canada & USA only) or
+1-905-821-2600 and press 6..

All fields are required to be filled out.

First Name:
Last Name:
Company Name:
Title:
Ship to Address:
(Indicate the address where a repaired product would be returned to from EXFO)
City:
State/Prov:
Postal/Zip Code:
Country:
Tel Number:
Email:

Federal Tax ID (IRS) Number:
(For US customers only)

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Reason for return:

Calibration
Repair
Upgrade
Credit
Return of demo

Other / Details:
Product Name/Description: Quantity: Part Number: Serial Number: